Refusing the Offer
If you don't send the acceptance form back to us in time we will assume that you do not wish to consider the offer. Generally you may refuse the offer of a property for whatever reason without losing any points.
The exception to this is if you are homeless, we have a legal duty to find you permanent housing and we send you a "final offer" of accommodation. This offer is made to discharge our duties to you and if you refuse it any points awarded to you on homelessness grounds will be lost. You do however have the right to request a review of the suitability of this offer within 21 days whether you choose to accept or refuse the property.
Accepting the Offer
If you accept the offer we will contact you to tell you when the property is likely to become available for letting and about the tenancy sign up process. A viewing may be arranged. |
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