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Under Part VII of the Housing Act 1996 (incorporating the Homelessness Act 2002 and Homeless Persons (Priority Need)(Wales) Order 2001) Wrexham County Borough Council has certain responsibilities towards people who are either homeless or threatened with homelessness. Are you:
- Experiencing violence that is forcing you to leave?
- Sleeping on the floor of a friend’s room?
- About to lose your home?
- Sleeping in a hostel?
- Sleeping Rough?
Wrexham County Borough Council’s Homelessness Service may be able to help.
If you are homeless, or soon to be homeless, the Council is required by law to make a number of enquiries about your situation. We may be able to prevent you from becoming homeless, or help you if you are homeless.
Contact Us
The first step you need to take is to contact the Homeless Section:
Wrexham County Borough Council,
Lambpit Street,
Wrexham LL11 1WH
Homeless Section - 01978 292947 / 01978 292949 / 01978 292937
Out of Hours - 01978 244240
Our office hours are:
Monday - Thursday 8.45am - 5.15pm
Friday 8.45am - 4.45pm
Appointments
Appointments are available:
Monday – Friday 10.00am – 12.00 noon and 2.00pm - 4.00pm.
Urgent cases maybe seen without an appointment or special arrangements can be made on request, however you will be seen by a Homeless Prevention Officer initially.
Each case is different and during your interview with a Homeless Prevention Officer you will be asked for information on your personal circumstances and current housing situation, this is to enable the officer to explore all the options available to prevent homelessness.
If your circustances are such that homelessness cannot be prevented the Homeless Prevention Officer will refer you to the Homeless Officer to ascertain:
Depending on our decisions you may be entitled to:
For further information, please see our range of Homeless Leaflets.
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