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These terms and conditions apply to all online payments made to Wrexham
County Borough Council.
See also our Online Privacy Policy.
Please read these terms carefully before using the online payments facility.
Using the online payments facility on this website indicates that you
accept these terms. If you do not accept these terms ("terms")
do not use this facility.
All payments are subject to the following conditions:
- Your payment will take a minimum of 2 working days to reach the account
to which you are making a payment. (This includes time to verify
your credit/debit card details with your credit/debit card supplier and for payment
to be notified to the Council.) If your payment is overdue and recovery
action is about to be taken, you should pay cash at the Council Offices.
- We can not accept liability for a payment not reaching the intended
account due to a customer quoting an incorrect account number.
- Neither can we accept liability if payment is refused or declined
by the credit/debit card supplier (due to the customer quoting incorrect card
details or other reasons).
- If the credit/debit card supplier declines payment, the Council is under
no obligation to bring this fact to the customer's attention. Customers
should check with their bank/credit/debit card supplier that payment has been
deducted from their account.
Confirmation of Payment
You will receive a confirmation of your payment on your screen after
you make the payment. You can print this out as confirmation by selecting the text information, choosing the print option and clicking on the 'selection' radio button option.
Legal Statement
The data that you provide during this transaction will only be used for
the purpose of recording your payment. We shall abide by the principles
of the Data Protection Act 1998 and ensure that the data is used for no
other purposes and is disclosed to no third party.
Limitation of liability
In no event will the Council, its suppliers, or other third parties mentioned
at this site be liable for any damages whatsoever (including, without
limitation, those resulting from lost profits, lost data or business interruption)
arising out of the use, inability to use, or the results of use of this
site, any websites linked to this site, or the materials or information
contained at any or all such sites, whether based on warranty, contract,
tort or any other legal theory and whether or not advised of the possibility
of such damages.
Applicable laws
This site is administered by Wrexham County Borough Council from its
offices in Wrexham, Wales. These terms will be governed by and construed
in accordance with English law, without giving effect to any principles
of conflicts of laws.
Online Privacy Policy
Your right to privacy is very important to us and we recognise that
when you choose to provide us with information about yourself, you trust
us to act in a responsible manner.
We believe this information should only be used to help us provide you
with better service. That's why we have put a policy in place to protect
your personal information.
We will not provide any of your personal information obtained via the
web to other companies or individuals unless required to by law.
Whenever you provide sensitive information (for example, a credit card
number to make a payment), we will ensure all reasonable steps to protect
it, such as encrypting your card number. We will also take security measures
to protect your personal information in storage. Credit card numbers are
used only for payment processing and are not retained for marketing purposes.
Our websites may provide links to third party sites. Since we do not
control those websites, we encourage you to review the privacy policies
of these third party sites.
Information collected by Wrexham County Borough Council will be stored
and processed in databases owned solely by Wrexham County Borough Council.
Revisions
Wrexham County Borough Council may revise these Terms at any time by
updating this posting. You are advised to visit this page from time to
time to review the then-current Terms because they are binding on you.
Certain provisions of these Terms may be superseded by expressly designated
legal notices or terms located on particular pages on the Wrexham County
Borough Council website.
See also Wrexham County Borough Council website Disclaimers
policy
Contact Information
Please email us at counciltax@wrexham.gov.uk or call
us on 01978 292000 if you have a query or experience any problems. Please
note that we can only respond during office hours 8.45am - 5:15pm Monday to Thursday, 8.45am - 4.45pm Fridays.
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to the Online Payments information page
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